Support and guides

FxLyTics Help Center

Find help for accounts, product licensing, MT4/MT5 installation, risk tools, reports and custom-development requests.

Getting started

Create your account, review the platform pages, open the tools section and decide whether you need research access, a product license or custom development.

EA and indicator purchases

Product delivery is handled manually so admin can confirm the correct platform, broker setup, license email and support requirements before files are sent.

Trading tools and reports

Use calculators and diagnostic pages as preparation aids. They support risk planning and account review, but they are not personal financial advice.

Frequently asked questions

How do I request a license?

Open the product page, review the mechanism and risk notes, then contact admin from the product or about page. Include platform version, broker, symbol names and license email.

Can I use an EA immediately on a live account?

You should test on demo first, confirm broker compatibility and review risk settings before enabling automated trading on a live account.

What files can the MT5 analyzer read?

The analyzer is designed around MT4/MT5 account statements and trade-history exports such as HTML, CSV, XLS and XLSX files.

Where do I report an activation problem?

Use the contact link with product name, license email, platform version, screenshots and a clear description of the issue.

Is support financial advice?

No. Support covers platform, product, installation and technical workflow help. It does not include guaranteed profit, account management or personal trading advice.

Where are refund rules explained?

Refund, license and support rules are published in the Legal Policies page and should be reviewed before purchase.

Still need help?

Contact admin with your product name, platform, broker details, screenshots and license email so support can respond with useful context.

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